Shipping Policy

Shipping Locations

Custom Drop Cloths currently ships to addresses within the contiguous United States (Lower 48 States) only. At this time, we do not ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.

Order Processing

Most orders are processed within 3–10 business days after artwork approval and payment have been received. Production times may vary depending on order size, customization requirements, and seasonal demand.

Customers will receive a shipping confirmation email with tracking information once their order has shipped.

Shipping Rates

Shipping costs are calculated based on the quantity, weight, dimensions, and destination of your order.

All shipping charges are calculated in real time by our shipping carriers during checkout. We do not add handling fees to standard shipments.

Shipping Carriers

Orders are shipped using reputable carriers, including:

• FedEx
• UPS

Carrier selection may vary depending on package size, weight, destination, and available service options.

Delivery Times

Estimated delivery dates provided during checkout are supplied by the shipping carrier and are not guaranteed. Delivery times may be affected by weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Large Orders and Freight Shipments

Large-volume orders may require freight shipping. If freight service is necessary, a member of our team may contact you to confirm shipping details before the order is released for production or shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if a package is returned due to an incorrect or incomplete address.

Damaged Shipments

Please inspect your order upon delivery. If your shipment arrives damaged, retain all packaging materials and contact us within 5 business days of delivery. Photographs of the damage may be required to process a claim with the carrier.

Questions

If you have questions regarding shipping, delivery times, or large-volume orders, please contact our customer service team before placing your order.